Our latest thinking on public services

Case study: Libraries Unlimited (formerly Devon Library Service)

admin

Jul 31, 20173 min read

Case study: Libraries Unlimited (formerly Devon Library Service)

Client: Libraries Unlimited and Devon County Council Date: June 2015 to July 2017 Challenges faced by the client: Public library...

Public service reform and the impact on councillors

admin

May 8, 20173 min read

Public service reform and the impact on councillors

Writing for the MJ, with services increasingly being transferred to new delivery models, MV’s Ben Cahill discusses the changing role of...

Andrew Laird

May 2, 20174 min read

New delivery models take centre stage

Writing for Public Sector Focus, MV Director Andrew Laird explores some of the early successes and lessons learned from new delivery...

John Copps

Aug 4, 20161 min read

Bidding for public service contracts

At times working with the public sector can feel like dancing the tango. Cycles of three-year contracts, the rigmarole of preparing bids,...

Theresa May Gives the Stamp of Approval to Public Service Mutuals

Andrew Laird

Jul 13, 20163 min read

Theresa May Gives the Stamp of Approval to Public Service Mutuals

Writing for Huffpost, MV’s Andrew Laird reflects on the growing support for the mutuals agenda. After a year in which the election and...

Should public services be “experimental”?

Andrew Laird

Mar 25, 20163 min read

Should public services be “experimental”?

Writing for Pioneer’s Post, MV Director Andrew Laird urges public service managers and practitioners to be more open to the prospect of...

Here’s how public services can find their second curve…

Andrew Laird

Nov 4, 20154 min read

Here’s how public services can find their second curve…

Writing for Pioneer’s Post, MV’s Andrew Laird contemplates how the philosophy of leading business thinker Charles Handy can be applied to...

Andrew Laird

Oct 28, 20153 min read

From Librarian to Entrepreneur

Writing for HuffPost, Andrew Laird discusses how librarians in York have become more entrepreneurial. Over the last five years, library...

Let’s Release Public Services From the ‘Computer Says No’ Culture

Andrew Laird

Oct 8, 20153 min read

Let’s Release Public Services From the ‘Computer Says No’ Culture

Writing for HuffPost, Andrew Laird makes the case for more human public services… There’s a widespread discussion going on about how...

Life outside the public sector: what it’s like to be a social care spin-out

admin

Oct 6, 20153 min read

Life outside the public sector: what it’s like to be a social care spin-out

Writing for the Guardian’s Social Care Network, MV’s Anne-Helene Sinha describes the experience of two adult social care spin-outs… When...

What Can We Learn From the Failure at Addenbrooke’s Hospital?

Andrew Laird

Sep 25, 20153 min read

What Can We Learn From the Failure at Addenbrooke’s Hospital?

Writing for the Huffington Post, MV’s Andrew Laird discusses the disconnect between managers and staff that caused the failure at...

From employee to boss: quitting the public sector for a staff-led company

Oliver Cappleman

Sep 22, 20154 min read

From employee to boss: quitting the public sector for a staff-led company

Writing for Community Care, MV’s Oliver Cappleman looks at how staff from two care services fared when they left the public sector to set...

Five steps to unleashing the public sector’s greatest asset

Emmet Regan

Aug 22, 20153 min read

Five steps to unleashing the public sector’s greatest asset

Make sure your staff are engaged and the whole machine will work better. Writing in Pioneer’s Post, MV’s Emmet Regan sets out five key...

Staff engagement is the NHS’s greatest asset but it’s yet to reach full potential

John Copps

Jun 25, 20154 min read

Staff engagement is the NHS’s greatest asset but it’s yet to reach full potential

Writing for HSJ, MV’s John Copps argues that staff engagement is no longer just a ‘nice to have’ but a pre-condition for a high...

Employee empowerment: the right sort of change in the NHS

Andrew Laird

Jan 12, 20153 min read

Employee empowerment: the right sort of change in the NHS

Following more news reports that the NHS is in “crisis” and unable to deal with “renewed pressure” on its Accident and Emergency...

Why ‘Big Society’ is a dismantled concept in need of repair

Andrew Laird

Nov 11, 20143 min read

Why ‘Big Society’ is a dismantled concept in need of repair

The Big Society theme of David Cameron’s campaign at the 2010 election was the target of mass media and political lampooning. It...

The next phase of NHS mutualisation is about to begin!

Andrew Laird

Aug 11, 20143 min read

The next phase of NHS mutualisation is about to begin!

On Monday 11th August, a range of NHS leaders gathered for an event hosted by Mutual Ventures, the Cabinet Office and the Department of...

Going for Growth: MV's Quick Guide to growing public service mutuals

admin

Jul 3, 20141 min read

Going for Growth: MV's Quick Guide to growing public service mutuals

Our Quick Guide to growing public service mutuals is part of a series published by Pioneers Post to provide an introduction to key topics...

Case study: Explore York Libraries and City of York Council

admin

Jun 1, 20143 min read

Case study: Explore York Libraries and City of York Council

Client: City of York Council, Libraries and Archives Services / Explore York Libraries and Archives Date: February 2013 – May 2014...

Time to get happy: Why culture can trump money in public services

Andrew Laird

Apr 17, 20144 min read

Time to get happy: Why culture can trump money in public services

Can former M&S boss Sir Stuart Rose help create a new management culture in hospitals? Will this help the almighty squeeze on budgets...

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