Oliver Cappleman: I’ve learnt that… the ‘public service ethos’ is central.
Mark Bandalli: I've learnt that... strong relationships are essential in public services
Emmet Regan: I’ve learnt that… communication needs to be at the heart of everything we do
Micol Tedeschi: I’ve learnt that… public services are about the whole social economy
Matt Carter: I’ve learnt that… partnerships are the bedrock of how the NHS works
Will Carruthers: I’ve learnt that… uncertainty is a feature of public services
Jordan Binedell: I’ve learnt that… transformation is how you work with and win people round
Andrew Laird: I’ve learnt that… we must invest in our public services
Alissa Davies: I’ve learnt that… strategy should never lose sight of the people using the service
Lily Mellen: I’ve learnt that… equality needs to be more than a word, it must mean real change
Michael Wyatt: I’ve learnt that… empowering front-line staff is a powerful tool
Laura Power-Wharton: I’ve learnt that… personalised services work best
David Fairhurst: I’ve learnt that… you need to build bridges between central and local government
Agata Miśkowiec: I’ve learnt that… it is important to bold and visionary, even in times of crisis
John Copps: I’ve learnt that… place should be at the centre of how we organise public services
Introduction to the personal reflections from Mutual Ventures’ team
Our team's insights from 10 years of Mutual Ventures